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- Brand
- Panasonic
- Condition
- Refurbished
Panasonic
Refurbished
72% off
Panasonic Toughbook FZ-55 MK2 Rugged i5-11th 14" Non touch 16GB 512GB
Product details
Toughbook FZ-55, Semi-Rugged, Win11 Pro, Intel Core i5-1145G7 UP TO 2.6GHZ, 14.0" HD, Non-Touch, 16GB, Intel Wi-Fi 6, Bluetooth, Dual Pass (Ch1: WWAN-GPS/Ch2: WWAN), Infrared Webcam, NO USB-C, TPM 2.0, US English - Emissive Backlit Keyboard, 1 x Standard Battery, AC Power Adapter
Delivery and Shipping
1. Processing Time
Orders ship within 2–4 business days. Every unit is tested and checked before it leaves our facility in Welland, Ontario.
2. Delivery Time
Once shipped, most orders arrive within 2–5 business days, depending on your location. You'll get a tracking number by email as soon as your order ships.
3. Shipping Rates
Shipping costs are calculated at checkout based on your address and the size and weight of your order.
4. International Orders
For orders shipped outside Canada, the buyer is responsible for any duties, taxes, and customs fees charged by the destination country.
5. Questions
Need help with an order or a shipping quote? Email us at info@phoenix-squad.com.
Request a Quote
Frequently Asked Questions
Returns and Exchange
1. Return Policy
If you're not completely satisfied with your purchase, you can start a return within 30 days of receiving your order. The item must be returned in its original condition, with all packaging and accessories.
Customers are responsible for:
- Restocking fees of 15% to 20%
- Customs and import fees
- Return shipping fees
2. How to Start a Return
Email us at info@phoenix-squad.com and we'll send you instructions on how to ship the item back to us.
3. Refund Process
Once we receive the returned item and check its condition, we'll process your refund within 5–7 business days. Refunds are issued to the original payment method used at checkout.
4. Exchanges
To exchange an item for a different model or configuration, start a return as described above and place a new order for the item you want.
5. Non-Returnable Items
Some items, such as personalized or customized products, may not be eligible for return. Check the product description or contact us if you're unsure.
Exceptions: We don't accept returns on the following items:
- New Panasonic Toughbook devices
Cancellation Policy
Orders canceled after they are placed are subject to a 4% cancellation fee based on the total order value. This fee covers processing costs, since we start preparing your unit as soon as the order is confirmed.